Across the globe, CIOs are turning to process automation to eliminate and automate tedious tasks, digitise manual processes and capture valuable process data. With a goal to improve process efficiency and transparency, our process automation solutions use machine learning to simulate process changes, identify bottlenecks and highlight precise process improvement opportunities.
Automating reporting processes
By automating reporting and presenting key data in a visual, impactful and easy-to-digest format, we support business units to quickly gain analytical insights and better understand relationships, trends, and opportunities that will feed future performance and profitability.
Leveraging existing tools and data found in applications, databases and log files, process tracking and monitoring in real-time can fully, or partly, optimise existing processes resulting in a direct impact on multi-channel customer interactions – as measured by critical KPIs such as DIFOT (delivery in full, on time) - along with IT system health.
Natural language processing & automation
We bring together advanced machine learning, automation and natural language processing to deliver business process automation to production, logistics, accounting, legal, and procurement functions, to name just a few.
Workflows have traditionally required intensive human intervention to determine next steps and processes. We develop a range of seamless automated workflows that radically reduce the time and cost of managing complex business operations and workflows.